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CTA Update - Council Transportation Committee
Acting President of the Chicago Transit Authority Nora Leerhsen gave an update on the CTA this week in the City Council Committee on Transportation and I was able to follow up with her and her staff on some more details regarding many of the operations of the CTA.
Per her report, while the CTA continues to rebuild since the Covid pandemic, there is a lot of work to be done on improving the overall system. A positive is that ridership is at 90% of pre-pandemic levels and at its highest level in many years.
Staffing levels that became a problem during and after Covid have increased and the hiring of bus and rail operators has led to better service and an almost complete reduction of ghost buses.
Thanks to collaboration with Cook County Sheriff Dart and State's Attorney O’Neill Burke, safety on the trains and buses has been improving. Systemwide crime has declined for five consecutive months, with a significant reduction in serious crimes year to year. Sheriff Tom Dart has been staffing trains and buses with Sheriff's officers who are assisting the Chicago Police with enforcing laws on the system. The State’s Attorney is also prosecuting crimes on the CTA system, setting a new tone for public safety on our trains and buses.
There is now an internal Chicago Transit Authority Task Force, with 26 Assistant State’s Attorneys and Investigators who will participate in specialized training with the CTA and the Chicago Police Department to tackle transit system crimes.
Through NITA, a Regional Transit Task Force was created that is comprised of local, county, federal, and transit agencies including the CTA, the Chicago Police Department, Cook County Sheriff’s Office, U.S. Attorney’s Office, FBI, ATF, DEA, Metra, and Pace. The agencies will produce a public safety report in 2027.
The Acting President also discussed the Frequent Bus Network, launched in 2025 and consisting of 20 routes providing scheduled service every 10 minutes or better throughout the day. The work has led to a 90% success rate on the 10-minute service standard. While rail service still has delays, there has been about a 30% lower rate of delays from the prior year. We are also working with the CTA staff to improve street infrastructure for bus routes and continue to work on the addition of more cameras on buses, as well as City vehicles to keep bus lanes and bus stops clear of vehicles.
Cleanliness has been a frequent issue the Council has discussed with the CTA, so efforts were undertaken to improve cleanliness across the system. This year cleaning crews have completed more than 20,000 deep cleanings of buses as part of the agency's ongoing vehicle maintenance and customer experience initiatives. Trains continue to be an issue and we will have more on that in the next hearing.
NITA or the Northern Illinois Transit Authority Act was passed in the Illinois General Assembly in late 2025. NITA was a unification of the governance, budgets, service standards, and infrastructure for the CTA, Metra, and Pace bus systems in Chicago and the suburbs.
NITA replaced the Regional Transportation Authority (RTA) and will create a unified fare system, better overall funding of the entire system, coordination of infrastructure funding and planning and public safety across the system. The NITA passage also prevented a shutdown of the CTA when funding gaps were putting the CTA on the precipice of financial collapse.
Appointees to the NITA and CTA boards are still in the making and requires the Council to vote on the appointees before the deadline is reached. There are many experts with a transportation background that could take on the jobs required by the NITA board so we will continue to review the duties and responsibilities, as well as the candidates we think would be best suited to transform the system into what the public needs. The Mayor has so far failed to follow through on any of the recommendations as the deadline for NITA appointments approaches.
- What happens next: Key dates and deadlines as RTA transitions to NITA in 2026
- Johnson faces tight deadline on picks for overhauled transit boards
- CTA chief touts improvements in safety, ridership
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